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Apr
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Transfer to new instance of Support System
Posted by Stephen Barnard on 03 April 2019 01:37 PM

We have now moved all Support services over to the new system.

To view your Open Tickets (and New Tickets, going forward), you will need to recreate your account and log in to the new support site :

https://synoptics.kayako.com/syngene

https://synoptics.kayako.com/synbiosis

https://synoptics.kayako.com/synopticshealth

https://synoptics.kayako.com/syncroscopy

https://synoptics.kayako.com/ionscope

All new replies to existing Tickets will be fed into the new system, resulting in new Ticket numbers.

The old support site will remain up for the now, to allow us to refer back to previous threads.  It will eventually be taken down, as we de-commision the server.


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