The UK support department is open Monday through to Friday between the hours of 8AM and 4PM (UK local time).  During those hours you can contact us via a support ticket, by phone or by live text chat (by clicking the "Live Support" button on the synoptics...

Issue : Error message, usually when starting imaging software : MSVCP120.dll is missing. Resolution : Run file https://synoptics.support/share/software/vc13redist_x86.exe [https://synoptics.support/share/software/vc13redist_x86.exe] to install missing c...