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Knowledgebase: Syngene
Updating Operating Systems - Contact Support.
Posted by Stephen Barnard on 08 September 2016 10:38 AM

Always contact Support for advice when performing any upgrades to a system.

In general, if the processing unit is integral to the unit, do not update the operating system.  The software and drivers will have been optimised for the operating system that the unit was shipped with and it may not function on a different OS.

If the PC is external, then the unit is more likely to use a more general software/driver package and may be easier to update.

There are exceptions to both points above, so contacting Support is the best course of action.

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