Knowledgebase
Knowledgebase: Syngene
Fixing The "Open in GeneTools" Shortcut in GeneSys
Posted by Keira Davies on 24 September 2014 01:50 PM

The Problem

If GeneTools has been installed, but has never been run, the "Open in GeneTools" shortcut found in GeneSys will not work.

The Cause

This occurs because, the .sgd file type isn't associated with GeneTools on your computer.  All GeneSys does when you click the "Open in GeneTools" shortcut is ask Windows to open the sgd file with the associated program.

The Fix

Simply run GeneTools once and then close it again.  GeneTools, will associates itself with the .sgd file type and your GeneSys shortcut will now be working.

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