Knowledgebase
Knowledgebase: Synbiosis
System Requirements for ProtoCOL 3 HD Model
Posted by Stephen Barnard, Last modified by Simon Gough on 24 October 2018 03:12 PM

The computer system requirements listed on this page apply to the following Synbiosis products only:

  • ProtoCOL 3 HD

Monitor & Display Settings

Display resolution: Minimum: 1280 x 1024.  Recommended: 1280 x 1024.

Display size: No minimum requirement however we recommend a monitor with a 17" screen or larger.

Monitor aspect ratio: There are no restrictions, however we recommend a monitor with a 4:3 aspect ratio.  The software has been designed to work best with a screen with this aspect ratio.

Bit depth: True Colour (32bit)

Windows DPI setting: normal size (96DPI)

Operating System

The following operating systems are supported in both the 32 and 64bit versions:

  • Windows 7 Professional  (recommended)
  • Windows 7 Enterprise
  • Windows 7 Ultimate
  • Windows 8.1 Pro
  • Windows 8.1 Enterprise
  • Windows 10 Pro
  • Windows 10 Enterprise

Hardware

Processor:

Minimum: Intel Core i3 6100 TE (or better)

Minimum number of processor cores: 2

Memory:

Minimum for 32bit operating systems: 2GB RAM

Recommended for 32bit operating systems: 4GB RAM or more.

Minimum for 64bit operating systems: 3GB RAM

Recommended for 64bit operating systems: 4GB RAM or more.

Graphics chip: Intel HD Graphics 530 (or better)

Windows Experience Index: We recommend that you use a system which has a Windows Experience Index of at least 3.0 in the "Graphics" category.  You can check the score of your system by going to: Control Panel -> Performance Information and Tools.

Disk Requirements:

HDD (hard disk drive) or SSD (solid state drive) with 2GB or more of free space.  If you are buying a new system we recommend a disk of at least 500GB total capacity.

Connectivity

One high-speed USB 2.0 port for connecting to the Synbiosis system.

Additional notes:

  • A USB 3.0 or USB 3.1 port is also usable for connecting to the Synbiosis system.
  • The aCOLyte 3 requires an additional USB 2.0 port for connecting the supplied USB Licensing Dongle.
  • Sometimes a low-speed USB device (e.g. a keyboard) connected to a port adjacent to a Hi-speed device, can cause the Hi-speed device to not be given the full bandwidth that it requires.  Please consider this when specifying or setting up a system.

Software

Internet Security: Synbiosis software should work along side any of the well known, stable internet security packages however we only perform testing against the following:

  • Microsoft Windows Defender (included as standard with Windows)
  • Kaspersky Internet Security

 Office Software: If compatible office software is installed, Synbiosis software can interact with it to export your data.  Presently the following office suites are compatible:

  • Microsoft Office (We test against the 2010 version but other versions should work)
  • Apache OpenOffice (We test against the 4.0 version but other versions should work)
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