Knowledgebase: Syngene
Deactivate GeneDirectory Media Key, Software License
Posted by Keira Davies, Last modified by Keira Davies on 12 February 2016 06:00 PM

Please note: if you have been licensed GeneDirectory via a GeneTools media key, then you must use the GeneTools deactivation instructions instead of the instructions below.  If your GeneTools media key contains the letter "d" somewhere after the last "*" symbol, then you are licensed GeneDirectory via GeneTools.

De-activation Instructions

To de-activate the standalone GeneDirectory, media key, software-license on your computer, please perform the following steps:

1. Right click on the following link and choose to "Save Link As..." (or "Save target as...") and save the file to your Desktop: link

2. Navigate to the Desktop on your computer and double click the "deactivate_gene_directory.reg" file.

3. You will be prompted 1 or more times to confirm you want to run the file / continue.  In all cases, please permit the file to run.  It is not harmful.

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