Knowledgebase: Syngene
USB-Serial Convertor Latency Setting
Posted by Stephen Barnard on 18 September 2015 11:36 AM

If the USB latency is set incorrectly then GeneSys can run very slowly, or simply disconnect from the darkroom.

To check/ change this :

1. Go to START/Settings/Control Panel/System/Hardware/Device Manager

2. Expand Ports (COM & LPT) and mouse right click on USB Serial Port, and select Properties

3. Go to the Port settings tab and click on the Advanced button

4. Change the Latency Timer (msec) to 1

5. Press OK

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