Knowledgebase: Syngene
Geni2 : Blue Screen of Death "CONFIG_LIST_FAILED"
Posted by Stephen Barnard, Last modified by Keira Davies on 26 May 2015 02:57 PM

This error is usually caused by the internal storage being full.

How To Fix The Issue

contact support@syngene.com for advice.

 

Download the following file :

https://drive.google.com/file/d/0B3d_sW0r_FSXNGFmRlZRVkJSOWM/view?usp=sharing

 

This file contains all of the other files you should need to return the unit to function.

You will need a blank USB drive of size greater than 1GB.

Connect the USB drive to a PC (not the Geni Unit)

Follow the instructions in "Restore System SOP.doc", within the zip file.

How To Stop The Issue Reoccurring

Do not store images or any other files on the Geni unit.  They should be saved to an external storage device.

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